Policy -

Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 business days
  • Europe : 3 - 5 business days
  • Australia, New Zealand and Oceania : 3 - 5 business days
  • Asia Pacific : 3 - 5 business days
  • Latin America and the Caribbean : 1 - 3 business days
  • North Africa and the Middle East : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Gift wrapping and packaging

All orders will arrive in a organza gift bag with tied ribbon. Perfect for gift giving!

Sizing details

Please feel free to ask and I will be happy to provide any information you need.

Custom and personalized orders

Unless item arrived damaged - buyer is responsible for returning items in their original condition and all return shipping costs.

Care instructions

I recommend that you do not wear your jewelry in the shower, in ocean water, or during sporting activities, avoid exposure to oils, perfumes, and chemicals that may affect it. Apply all cosmetics and perfumes before putting on jewelry. Do not spray the perfume directly to your jewelry as it may cause discoloration.

Shipping

All items are shipped via USPS First Class Mail.

Note: If the buyer has a wrong address in his Etsy account and the package is returned to the sender, the buyer is responsible for the new shipping cost.

International Shipping:
We offer First Class International Shipping. No tracking number available. Items may delay due to customs check. Buyer is responsible for all the custom fees.

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